#Marketing Strategy

#Social Media Management

#Visual Appeal

#Communication Strategy

#Crisis Communications

#Content Writing

#Marketing Strategy

#Social Media Management

#Visual Appeal

#Communication Strategy

#Crisis Communications

#Content Writing

Who

Mailvelope is a browser extension for end-to-end email encryption, offering open-source PGP encryption tools for individuals, businesses, and institutions. With a strong presence in the privacy and open-source ecosystem, Mailvelope’s goal is to make secure email communication accessible and understandable, both for technical users and for broader, non-expert audiences.

Their mission is to make secure email communication accessible and standard, not just for privacy activists, but for businesses that handle sensitive data on a daily basis.

Why

Mailvelope wanted to build a stronger communication presence, not just for end-users, but also for their growing enterprise and institutional audience. The challenge was to maintain the open-source spirit while making the project more approachable and easier to understand for decision-makers outside of tech circles. And we were tasked with:

→ Creating a tone of voice for social media.

→ Coming up with a marketing strategy.

Creating content about technical and regulatory topics.

What

→ Full marketing strategy that balanced the values of the open-source community with enterprise-grade communication expectations.

→ Unified tone of voice for Mailvelope’s brand across social media, blog, and platform copy.

→ Detailed communication strategy for reaching enterprise, B2B, and institutional users, including segment-specific messaging and topic planning.

→ Visual appeal for LinkedIn, to align with their values of clarity, accessibility, and trust.

→ Content creation for LinkedIn and Medium that made complex technical topics more accessible.

→ Community management of their open source support base on Reddit and Quora forum platforms.

→ Crisis communication strategy upon approaching topics like US financing, open source funding, which included PR outreach, news publications, website revisions and other prompt responses to the matter.

→ Event strategy and planning for Nextcloud Conference, including pre-event announcements, presentation support, and content repurposing afterward.

Nextcloud Conference

→ Research and analyze the German communication trends among large enterprise B2B audiences. Create guidelines for written communication among all materials.

→ Develop consistent design elements, layouts, and guidelines for marketing materials, so everything would fit the same theme and for branding to stay consistent even when presenting to the B2B audience.

→ Creating various copies for the one-pager.

→ Coming up with a video editing video presentation of the product.

→ Design marketing materials in accordance with particular printing requirements, developing both small, medium, and large printable mockups and designs.

→ Create a copy and a layout for a printable one-pager on Mailvelope’s benefits for large corporate clients.

→ Maintain regular brainstorming sessions with Mailvelope’s executive team to come up with promotional activities to be held within the Meilvelope’s stand.

→ Come up with the idea, and video editing production of the Meilvelope’s product presentation.

How

→ Marketing & Communication Strategy

Segmented messaging for open-source and enterprise audiences.

Content strategy for Medium, LinkedIn, and blog.

Guidelines for tone of voice, topic planning, and visual language.

→ Social Media & Visual Identity

Rebranding LinkedIn presence (Mailvelope + Founder’s page).

Visual brandbook and post styling.

→ Content Creation

Technical content adapted for broader audience understanding.

Social-first copy for LinkedIn and Medium.

Coordination of blog content direction and calendar.

→ Crisis Strategy

Action plan for trigger-based responses.

Messaging trees for different crisis scenarios.

Internal workflow outline for content reviews under time pressure.